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Fees & Appointments Policies

We want you to know what to expect when you visit MADE Medical Home. Below you’ll find information about our consultation fees, new patient appointments, Medicare rebates and important practice policies.

Consultation Fees

MADE Medical Home is a small, independently owned general practice. Private fees help us remain sustainable while giving our GPs the time, team and resources to provide thoughtful, high-quality care. Simply put: fair fees help us provide better care, properly.
Standard Consultation
Under 20 minutes — $110

Suitable for one or two straightforward health concerns, prescription reviews or routine follow-up appointments.

Long Consultation
20 minutes to less than 40 minutes — $180

Recommended if you have several concerns to discuss, a more complex health issue or would simply benefit from more time with your GP.

Extended Consultation
40 minutes or more — $220

For complex health needs, detailed assessments or appointments requiring additional time.

Telehealth
Under 20 minutes – $110

Telehealth appointments are available where clinically appropriate. Medicare eligibility requirements may apply.

  • Procedure fees where applicable.
  • Fees are reviewed periodically and may be adjusted over time in line with inflation and the cost of providing care.

New to MADE?

We want your first appointment to give you and your GP the time to get to know each other properly.
New Patient Consultation
15–20 minutes — $200
Your first appointment allows your GP to understand your medical history, current health needs, medications and what matters to you.
If you have several concerns or a complex medical history, our team may recommend booking additional time.

What to bring

  • Medicare card
  • Photo identification
  • Concession or Health Care Card, if applicable

Helpful information to have with you

  • Current medications
  • Known allergies
  • Relevant medical history
  • Immunisation history
  • Emergency contact
Don’t worry if you don’t have everything —
we can work through it with you.
Booking Your Appointment
You can book: Online through HotDoc, or By calling the practice.
If you’re unsure what type of appointment you need, give us a call and our reception team can help.

Medicare Rebates

How does Medicare work?

For eligible services, Medicare provides a rebate towards the cost of your consultation. You pay the consultation fee to MADE Medical Home and, where your appointment is Medicare eligible, you can claim the applicable Medicare rebate. The Medicare rebate may not cover the full cost of your appointment, meaning there may be an out-of-pocket expense.

Cancellation & No-Show Policy

We understand that plans can change. If you need to cancel or reschedule, please give us at least 4 hours’ notice where possible.

An appointment may be considered a Did Not Attend (DNA) if you:

  • Do not attend your appointment
  • Cancel with less than 4 hours’ notice
  • Arrive more than 10 minutes late without contacting reception

If you miss an appointment:

For a first missed appointment, we’ll record the DNA and remind you of our policy.
Following a second DNA, we may restrict online bookings and ask you to contact the practice directly.
A cancellation or no-show fee may also apply.

DNA and late-cancellation fees are not Medicare rebatable.

Repeated missed appointments may lead to further booking restrictions.
We know unexpected things happen, so if you’re running late or can’t attend, please contact us as soon as you can.

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“We are currently working on the HotDoc booking system, please email us on mademedicalhome@gmail.com for joining our waiting list. We apologise for the inconvenience and this will be resolved shortly.”